FAQ

What are the payment options available?

2008-03-26T15:04:59.681+09:00

You can simply pay by through a secure PayPal payment
(You don’t have to sign up for PayPal for that).

Can I return the seat?

2008-03-25T19:13:33.993+09:00

If the safe-T-seat does not fit on your bike, you can return the seat for a full refund of the purchase price. Buyer pays shipping to return the safe-T-seat. If you purchased the seat through us, you will be able to return the seat here in Australia.

Does it fit all bicycles?

2008-03-18T10:59:16.038+09:00

The safe-T-seat is the most adaptable child carrier on the market today. It fits more bikes (incl. mountain bikes) than any other front mounted seat. A minimum of 2 cm (3/4 inch) is needed on the handle bar stem to accommodate the stinger assembly. In case the seat should not fit at all you are welcome to make use of our easy return policy (see FAQ: ORDER).

Will it fit your kids?

2008-03-18T10:58:41.240+09:00

The safe-T-seat is designed for children age 4 and under. The recommended minimum age is 12 months or when the child is able to sit up well and hold the weight of a helmet on his/her head. The maximum height of the child that can use the safe-T-seat is 106 cm (42 inches). Kids much taller than that will be uncomfortable. The recommended max. weight is 17 kg (38 lbs).

~12 months to 4 years
> 106 cm (42 Inches)
> 17 kg (38 lbs.)

Anything else I need to know about the installation?

2008-03-18T10:19:06.668+09:00

The installation is usually very straight forward. You might have to raise the handle bar to create the needed gap on the stem. This can be achieved by removing spacing washers on the handle bar stem and/or by raising the handle bar slightly. In some cases, the screw holding the decorative cap on top of your handle bar was too short after raising the bar - a slightly longer screw (available in bike shops) will solve this issue.

How do I install the seat?

2008-03-18T10:18:20.460+09:00

The seat comes with detailed installation instructions (We are happy to mail one to you if you need) . There is only one part to be installed, which is the stinger assembly. It will be installed to your handle bar shaft. The seat comes with the installation tools. It is a simple procedure - if you like to have it fixed for you, your local bicycle store might be able to assist. After the stinger is fixed all you have to do is to slide on the seat and secure it with the safety clip & pin.

Is there a warranty?

2008-03-18T10:17:48.918+09:00

Of course. A two (2) year limited warranty applies to all manufacturer’s defects.

Order

2008-03-18T10:16:01.530+09:00

answer

Installation

2008-03-18T10:14:40.256+09:00

answer

Seat

2008-03-18T10:14:27.431+09:00

answer

How does the seat connection work again?

2008-03-13T10:56:29.757+09:00

The seat is connected to the bicycle through the safe stinger connector. You can remove the safety and pin clip easily and slide out the seat quickly. You can ride ride without the seat, leave the seat at home or day care or slide it on a second stinger on another bike within seconds.

Are other colors available?

2008-03-13T10:56:08.250+09:00

Currently only one standard color is available.